Shipping Policy

Welcome to Inter Modal Containers 24 Service! Our Terms & Conditions outline the terms governing your usage of our website, products, and services. By accessing our website, making purchases, or utilizing our services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please refrain from using our website and services.

  1. General

We operate Inter Modal Containers 24 and are referred to as “we” and “us”. By placing an order through our website, you agree to the terms outlined below. These terms establish and protect the expectations for both parties regarding our services.

  • Subject to Stock Availability: While we strive to maintain accurate stock counts on our website, occasional discrepancies may occur. In such cases, we will fulfill available products and notify you about backordered items.
  1. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions, and destination. Payment for shipping will be collected with the purchase, and this will constitute the final shipping cost.

  1. Returns

3.1 Return Due To Change Of Mind: We accept returns due to a change of mind if the request is made within 30 days of receiving the item. Items must be returned in original packaging, unused, and in resellable condition. Return shipping is at the customer’s expense. Once returns are received and accepted, refunds will be processed as store credit. Refunds will include the value of the goods returned, but not the shipping costs.

3.2 Warranty Returns: Valid warranty claims can be submitted within 90 days of receipt. Customers are required to pre-pay return shipping, which will be reimbursed upon successful warranty claim. Upon receiving returned items for a warranty claim, we will process it within 7 days. Customers will have the option of a refund to their payment method, store credit, or a replacement item (if available).

  1. Delivery
  • Transit Time Domestically: Domestic shipments typically take 2 – 7 days.
  • Transit Time Internationally: International orders usually take 4 – 22 days, depending on the courier.
  • Dispatch Time: Orders are dispatched within 2 business days.
  • Change Of Delivery Address: Delivery address changes can be made before dispatch.
  • P.O. Box Shipping: We ship to P.O. boxes using postal services only.
  • Military Address Shipping: Military addresses are shipped using USPS.
  • Items Out Of Stock: Out-of-stock items will be dispatched once available.
  • Delivery Time Exceeded: Contact us if delivery time exceeds the estimate.
  1. Tracking Notifications

Customers receive tracking links to follow shipment progress based on shipping provider updates.

  1. Parcels Damaged In Transit

If a parcel is damaged, reject it if possible. If delivered, contact customer service.

  1. Duties & Taxes
  • Sales Tax: Sales tax is applied to displayed prices.
  • Import Duties & Taxes: Import duties and taxes are prepaid.
  1. Cancellations

Cancellations are accepted before dispatch. After dispatch, refer to our refund policy.

  1. Insurance

Parcels are insured for loss and damage as per the courier’s stated value.

  1. Customer Service

For customer service, contact us via:

Email: info@InterModalContainers24.com

Phone: +1 (770) 737-1874

By using our website or providing your information, you acknowledge that you have read, understood, and agree to the terms outlined in these Terms & Conditions.